UpCentral

How Can I Cancel My Service If I Need To?

Canceling your service is simple and can be done in a few ways:

After the 7-Day Money-Back Guarantee (Non-Refundable)

  1. Log in to your account at https://upcentral.app.
  2. Go to Settings and select Manage Billing.
  3. You'll find the option to cancel your service directly.

Contacting Support

You can reach out to our support team via live chat or email at support@upcentral.io.

Refund Policy

If you're within our 7-day money-back guarantee, you are eligible for a full refund on your monthly or yearly plan.

Important — A2P Registration Fee is Non-Refundable ⚠️ The $20 A2P registration fee is absolutely non-refundable—no exceptions. This fee is paid directly to the carrier and cannot be refunded under any circumstances.

Still need help?

Our support team is ready to assist you via chat and email.

Contact Support