How Can I Cancel My Service If I Need To?
Canceling your service is simple and can be done in a few ways:
After the 7-Day Money-Back Guarantee (Non-Refundable)
- Log in to your account at https://upcentral.app.
- Go to Settings and select Manage Billing.
- You'll find the option to cancel your service directly.
Contacting Support
You can reach out to our support team via live chat or email at support@upcentral.io.
Refund Policy
If you're within our 7-day money-back guarantee, you are eligible for a full refund on your monthly or yearly plan.
Important — A2P Registration Fee is Non-Refundable ⚠️ The $20 A2P registration fee is absolutely non-refundable—no exceptions. This fee is paid directly to the carrier and cannot be refunded under any circumstances.