UpCentral

Business Text Messaging

Turn texts into better customer relationships

Stay on top of every conversation in one shared inbox. Assign owners, leave internal notes, and reply in seconds with saved responses—so your team can deliver fast, personal service at scale.

  • Shared team inbox
  • Assign conversations
  • Internal notes
  • Saved replies
UpCentral Business Text Messaging UI
Assign text conversations to teammates

Keep every thread owned and moving

Assign conversations to the right teammate so nothing slips through the cracks. Track status at a glance and hand off with context when schedules change.

  • Assign owners and reassign as needed
  • Conversation status to track progress
  • Internal notes for behind‑the‑scenes collaboration

Reply faster with saved responses

Create templates for FAQs, confirmations, and updates so your team can respond in seconds—without sacrificing quality or consistency.

  • Team‑wide templates for common replies
  • Personal shortcuts for power users
  • Keep tone and branding consistent
Saved replies / canned responses

Everything you need to manage conversations at scale

Organize, collaborate, and reply quickly—without juggling multiple apps.

Shared inbox

One place for the team to see and manage all texts.

Assignments

Make ownership clear and prevent double work.

Internal notes

Collaborate privately right inside the thread.

Saved replies

Respond to common questions in seconds.

Search

Find conversations, contacts, and keywords fast.

Mobile and desktop apps

Stay responsive from anywhere.

1

Choose your number

Pick local or toll‑free and invite your team.

2

Set up your inbox

Create assignments, statuses, and saved replies.

3

Start texting

Reply from desktop or mobile and stay organized.

Make texting your competitive advantage

Respond faster, keep ownership clear, and deliver personal service at scale.