UpCentral

How Do I Allow Microphone and Sound Access on Chrome for UpCentral?

To make and receive voice calls through the UpCentral platform, your browser must have permission to access your microphone and speakers. Follow these steps to enable audio access in Google Chrome:

Step 1: Open Site Permissions

  • Go to https://upcentral.app and log in.
  • Look to the far left of the address bar.
  • Click the "site icon" (circle with an 'i' or settings icon).
  • In the menu that appears, click "Site settings."

Step 2: Enable Microphone and Sound In the site settings page:

  • Set Microphone to "Allow"
  • Set Sound to "Allow"

Tip: If you don't see your microphone listed, make sure it's plugged in and recognized by your computer.

Step 3: Refresh the Page After allowing microphone and sound access, close the site settings tab and refresh the UpCentral page. Chrome should now prompt you to allow microphone access the next time you initiate or receive a call. Click "Allow" when prompted.

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